Privacy policy

DHO s.r.o. Privacy Policy describe how we treat your personal information when you use the Services. By using our service, you agree that DHO s.r.o. may use this data in accordance with the principles of personal data protection.

When you use the services of DHO s.r.o., you entrust your data to us. This privacy policy tells you what data we collect, why we collect it, and what we do with it. This information is important, so we hope you will take the time to read everything carefully.

Creating a collaborative community is the highest priority of Call Expanzo and other DHO s.r.o. services. DHO s.r.o. When providing the Call Expanzo service and other services, it strives to ensure the protection of the information of the users of the service.

This privacy policy describes what personal information you can share with your Call Expanzo service provider and other users when you install and use Call Expanzo and other DHO s.r.o. What data DHO s.r.o. within the Call Expanzo service it receives, collects, uses. When connecting other services to the Call Expanzo service, these services may have additional General Terms and Conditions and Privacy Policy, which users should also become familiar with, and when using the connected services, the user confirms that he has read and agrees with them.

DHO s.r.o. You can use it in many different ways, from finding and sharing information with other people, or creating new content.

When you install the Call Expanzo application and create an account with the service, Call Expanzo will collect, process and store personal data from you from all devices on which you will use the application. This information may include the following: phone, email, website, first and last name, company name, location, IP address, device ID or unique identification code, device manufacturer and type, device and hardware settings, advertising ID, advertising data , operating system, operator, IMSI, connection information, screen resolution, usage statistics, device log, information actions, information about device events such as failures, system activity, date and time of actions, information about all types of calls (incoming, outgoing , not called, missed, ..) and messages, date and times of calls, duration of calls, telephone contacts, evaluation of telephone numbers and other data depending on the used version of the Call Expanzo application, application settings and settings of the Call Expanzo service and other DHO sro services.

In the location service, we can determine using various technologies, such as IP address, GPS system and other sensors, which DHO s.r.o. they can provide, for example, information about nearby devices, Wi-Fi access points, and mobile network transmitters.

The User agrees that when using the Service, statistics on its use may be recorded in order to control the use of the license and improve the Portal and the Services. This can be mainly information about the User's browser, operating system, IP address, time spent on the page and pages viewed. We collect information about the services you use and how you use them.

When you contact DHO s.r.o., we may keep a record of your communication to assist you in resolving any issues. We may use your email address to send you information about our services, such as notifications of upcoming changes or improvements.

DHO s.r.o. may use data obtained in connection with the use of the Call Expanzo service and other DHO s.r.o. for its other services in connection with their operation, maintenance, extension, interconnection, improvement and development and operation of new services, control and verification of data accuracy and protection of users with the possibility of providing it to third parties. DHO s.r.o. can link data between its services such as telephone numbers with a database of companies, CRM system, functions for verifying the functionality of telephone numbers, etc. DHO s.r.o. it can also use this data to provide targeted advertising to users.

Creating a user account in the Call Expanzo service also creates a global account that can be used to register and log in to other DHO s.r.o. services.

The information you provide in the Call Expanzo profile can be used in all services offered, which will be linked to the global account for DHO s.r.o services. In addition, we can replace the previous names assigned to your account so that you have the same name in all services.

We may combine personal information from one service with information (including personal information) from other DHO s.r.o. services, as well as data and third-party applications - for example, to make it easier for you to share content with people you know. Depending on your account settings, your activity on other websites and other applications may be associated with your personal information, for example to improve DHO s.r.o. and advertisements.

If a non-paying user wants to stop using the service and permanently deletes his account in the Expanzo Call service and other services, DHO s.r.o. may continue to process and use the data provided by the user, but the connection of the user with this data will be deleted. For inserted posts, the username may remain. User profile data will be stored until they are modified or deleted, in the case of using other services of DHO s.r.o. the user's global account remains active and can be used for service pairing. If it is a user who uses commercial services such as call history recording, then information about his customer profile and user accounts will be kept under this customer even after the cancellation of the service, eg due to the retention of information for accounting purposes.

When creating a free account, at least information about the login e-mail and password will be stored about the user. Other optional information may include name, surname, gender, age, phone number, photo, Google profile, Facebook profile, twitter, user status, LinkedIn, address, country, company information, billing information, contact information and other information the user decides to provide. For paying customers, information related to the invoicing of services must be provided. DHO s.r.o. may extend this information to its own and third party information. For example, adding other contact information that is publicly available, etc. The information may be provided to third parties.

Users may provide additional user IDs such as Facebook, Google+, LinkedIn, and Twitter to link to and collaborate with third party services or to sign in to a Call Expanzo account. We do not store users' passwords in third party services during this connection.

Users may share photos, names, numbers, e-mail and other contact information contained in the directory of their devices and other services, hereinafter referred to as "Contact Information", if this information can be shared on the device, platform and service. If a user shares such information about another person, they confirm that you have informed such person that you are providing such data to us in accordance with our information protection policy.
The information is provided for the purposes stated in these terms and conditions of information protection and in particular for the purpose of providing extended functions to the user, the Call Expanzo user community, verifying the functionality and existence of telephone numbers and other contact details. This information can also be used by other services of DHO s.r.o.

As additional Contact Information, the user may provide data of other social services such as Facebook, Google+, LinkedIn and Twitter, Call Expanzo may store and use this Contact Information in connection with the possibilities of use according to these terms and conditions, especially to provide additional functions to the user. Call Expanzo user community, verifying the functionality and existence of telephone numbers and other contact information. This information can also be used by other services of DHO s.r.o.

Users can always choose in the app that they no longer want to share their Contact Information.

Assigning names and companies to phone numbers. We may assign a name to a phone number if a sufficient number of users of the service have shared a similar or the same person and company name as part of sharing their contacts.

Call barring
If a Call Expanzo user reports a number as spam, Call Expanzo stores that number in combination with the user's id to block calls and keep the blocked call list online so that the user can block the number on other devices and create a community directory of blocked numbers. Users or our Call Expanzo service and other DHO s.r.o. they can link the number with the company, or evaluate the number. In order to create a community number rating and number database.

Information related to the user or contact will be used for:

- display of name, company, evaluation of a certain number during calls, search in the database of Call Expanzo numbers, database of companies and persons of Expanzo and other related services.
- verification of functionality, accuracy of provided data and expansion of the database of contact information for the Call Expanzo service and the community around the service, for the Expanzo service and other projects of DHO s.r.o. with the possibility of use for third parties according to the type of information, information will be provided to third parties to protect users' rights.
- recording call history for all types of calls for the Call Expanzo, Expanzo and other DHO s.r.o.
- blocking calls from numbers that the user and community mark for blocking and spaming.
- view who viewed the user's profile and access to the service and related services of DHO s.r.o., including future ones.
- contacting the user to verify information related to the service and the user's account
- newsletters and similar notifications
- enabling the use and sharing of user information in connection with the use of the third party service and services
- modifications, maintenance, measurement and improvement of the service, otherservices of DHO s.r.o. and the development of new ones
- personalization, measurement and improvement of advertising with the possibility of using the location to provide advertising of products and services to closer users

The scope of data provided may depend on the application settings of the user.


Call Expanzo can also provide user data in necessary cases such as

- when the information is required by law, or by legal proceedings, or similar legal reasons
- due to the protection of the rights and property of DHO s.r.o. (including in the case of enforcement, implementation and proving of our contractual obligations)
- urgent circumstances relating to the protection of individuals, users or the public

DHO s.r.o. may share data with third parties. DHO s.r.o. will require appropriate organizational and technical requirements for the protection of personal information and for the protection of such data.

Call Expanzo may allow you to create and link a user's account and profile using third-party applications and allow you to log in to Call Expanzo using those third-party services. These third parties may use the services of DHO s.r.o. enable the personal information they provide in the context of such use to be obtained automatically. In this case, the user checks the data provided by Call Expanzo and other DHO s.r.o. services. through settings in third party services. The user hereby gives us consent to access, store, process and use this information for the purposes of these conditions of information protection.

DHO s.r.o. may ask users for feedback with Call Expanzo and other DHO s.r.o services from time to time. in order to improve their quality. Users will not be obliged to provide such information. The feedback is free of charge and the users who provide it agree to its management and possible further contact for further clarification.

Cookies and similar technologies
When you visit a DHO s.r.o. service, we and third parties use various technologies to collect and store information. This may include, but is not limited to, the use of cookies or similar technologies to identify your browser or device. We use these technologies to collect and store information even when you use services we offer to our partners, such as advertising services or DHO s.r.o. features and services that may appear on other websites. This data can be stored with us or on your device. In the case of cookies, the user can disable the use of cookies in his web browser, if he allows it. However, by disabling the use of cookies, the user may lose some benefits when using individual services. DHO s.r.o. For example, it uses Google Analytics, which helps businesses and website owners analyze traffic to their sites and applications. DHO s.r.o. may use other applications that can analyze the operation and use of the website and the services provided. The information we collect when you are logged in to Call Expanzo, as well as the information we collect about you from partners, may be linked to your Call Expanzo account. If the information is linked to your Call Expanzo account, we treat it as personal information.

DHO s.r.o. they can automatically collect data about your internet address when you use the services of Expanzo Call and other services of DHO s.r.o. This information is known as the IP address assigned to the user by the ISP. If you use our services such as Call Expanzo, our servers can store your IP address, domain name and other data that will allow you to identify. We may also store information about which pages you came to our services from and which pages you visited, which pages you left from our services, which advertisements you were shown and which you clicked on and otherwise responded to. We may also store, process and use information about your web browser, computer, platform, related software, country, ISP, settings you use and what data you search for on our services and data about other activities that our servers record. Call Expanzo a DHO s.r.o. may use this data for internal administration, for problem detection, improvement of user services, advertising, enrichment of the content of its services. The data may also be provided to third parties.

DHO s.r.o. may store, process and transfer the personal information provided to any country, as well as have it in more than one country. DHO s.r.o. it may also use third party services from countries other than the user's country. DHO s.r.o. for example, it can store data from European Union users outside the European Union. The user using the services of DHO s.r.o. and the Call Expanzo Services agree to the above and possible placement of personal data in other countries with other policies for the protection of such information. DHO s.r.o. will make reasonable efforts to keep your personal and other data safe from misuse, loss and unauthorized access. Nevertheless, we cannot guarantee that this data will not be misused, lost and otherwise misused. Users note that no method on the Internet and in electronic media is 100% secure.

DHO s.r.o. may, on its own initiative or at the request of the user, supplement, correct, delete any incomplete or old information obtained in connection with the operation of the Call Expanzo service and other DHO s.r.o. Users have the right to request what information is stored about them and may want to delete or modify data about them. Send this request to our contact details. DHO s.r.o. it does not have to remove information that is publicly available, such as information about companies and entities that do business and are published in the Commercial Register.

Maintaining up-to-date information about users and their contacts is a priority of DHO s.r.o., therefore users may ask us to update, add or remove their personal data. DHO s.r.o. however, it cannot guarantee that user data will be published by another user without his permission.

When updating your personal information, we may ask you to verify your identity before we can process your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (such as developing a new system, or fundamentally changing an existing process), threaten the privacy of others, or be very difficult to implement (such as information requirements in backup systems).

DHO s.r.o. it is not interested in any users under the age of 15 using its services. We encourage parents to engage in their children's activities to ensure that no personal information about children is collected without parental consent.

Change of conditions
DHO s.r.o. may change these Privacy Policy at any time without notice, and users should review these Terms regularly.

If you have any further questions about the General Terms and Conditions and the Information Protection of Expanzo Call and related DHO s.r.o. feel free to contact us at the contact below:

DHO s.r.o.
Bořivojova 878/35
130 00 Prague 3